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Privacy Policy

Privacy Policy & Customer Protection Notice

Last Updated: June 2026

At Musab Collection, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.

Information We Collect

We may collect the following information:

How We Use Your Information

Your information is used only for:

Payment Policy

Musab Collection operates primarily on a Cash on Delivery (COD) basis.

Official Communication Channels

For your security, Musab Collection only communicates through the following official email addresses:

We may also communicate through the official WhatsApp number, Facebook page, Instagram account, and other social media profiles displayed on our website.

Any email, message, call, WhatsApp message, social media account, or person claiming to represent Musab Collection through any channel not listed on our website should be considered unofficial.

If you receive suspicious communications claiming to be from Musab Collection, please contact us immediately through our official channels for verification.

Protection Against Fraud & Impersonation

Musab Collection will not be responsible for any loss, fraud, scam, payment, or misunderstanding resulting from communication with unauthorized individuals, fake social media accounts, unofficial WhatsApp numbers, or email addresses that are not listed on our website.

Customers are advised to verify all communications through our official contact details before sharing personal information or making any payment.

Delivery & Rider Policy

The total amount payable for your order will always be clearly mentioned on your order confirmation, invoice, or order details.

Customers are not required to pay any amount other than the amount officially stated on their order.

If a delivery rider requests any additional payment, tip, fee, service charge, handling charge, or any other amount beyond the amount mentioned on your order, please refuse the request and immediately report it to Musab Collection through our official support channels.

Any tip given to a rider is entirely voluntary and at the customer's own discretion. Musab Collection does not require or authorize riders to demand tips from customers.

Musab Collection will not be responsible for any unofficial payments voluntarily made to delivery personnel.

Information Sharing

We do not sell, rent, trade, or distribute customer information to third parties.

Customer information may only be shared with:

Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no online platform can guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to improve user experience, website performance, and functionality.

Third-Party Websites

Musab Collection is not responsible for the privacy practices, policies, or content of third-party websites linked from our platform.

Order Verification & Fraud Prevention

Musab Collection reserves the right to verify, refuse, hold, or cancel any order that appears suspicious, fraudulent, incomplete, or in violation of our policies.

Changes to This Privacy Policy

Musab Collection reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be published on this page with an updated revision date.

Contact Us

For any questions regarding this Privacy Policy or to report suspicious activity, please contact us through our official channels:

Email: contact@musabcollection.com
Email: orders@musabcollection.com

By using our website and placing an order, you acknowledge and agree to the terms outlined in this Privacy Policy and Customer Protection Notice.